FAQs

1. What does ADT do?

We are the leading provider of monitored security, interactive home and business automation and related monitoring services in the United States and Canada. Our mission is to help our customers protect and connect to what matters most—their families, homes, and businesses. The ADT brand is synonymous with security and, as the most recognized and trusted brand in the industry, is a key driver of our success. A 2017 survey found that the ADT brand had approximately 95% brand awareness, and nearly half of ADT customers surveyed did not consider any other security alarm provider during their purchase process. We estimate that we are approximately five times larger than the next largest residential competitor, with an approximate 30% market share of the residential monitored security industry in the United States and Canada. Excluding contracts monitored but not owned, we currently serve approximately 7.2 million residential and business customers, making us the largest company of our kind in the United States and Canada. We are one of the largest full-service companies with a national footprint providing both residential and commercial monitored security. We deliver an integrated customer experience by maintaining the industry’s largest sales, installation, and service field force, as well as a 24/7 professional monitoring network, all supported by approximately 18,000 employees visiting approximately 10,000 homes and businesses daily. We handle approximately 15 million alarms annually. We provide support from over 200 sales and service locations and through our 12 monitoring centers listed by Underwriters Laboratories ("U.L.").

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2. What is the history of ADT?

ADT’s corporate history can be found at www.adt.com/about-adt/history

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3. Where are the headquarters for ADT located?

1501 Yamato Road,
Boca Raton,
Florida 33431

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4. Who are the board members and executives of ADT?

Biographies of ADT's board and management team can be found at: management team.

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5. How many employees does ADT have?

As of January 1 2018, we had 18,000 full-time employees. Our team represents the industry’s largest sales, installation, and service field force, and includes over 2,800 field sales professionals, approximately 450 phone sales agents, a dedicated health sales team, an exclusive network of approximately 300 authorized dealer partners across the United States and Canada, and approximately 4,600 installation and service technicians.

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6. When does ADT’s fiscal year end?

December 31st

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7. What is the stock symbol for ADT and on what exchange are the shares listed?

NYSE: ADT

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8. When did ADT publically list their shares?

January 19, 2018

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9. How can I purchase ADT’s shares?

ADT’s common stock can be purchased in the open market through any registered broker.

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10. Does ADT pay a dividend?

Detailed dividend information on all share classes is available here. Typically, the Common Stock record date is approximately two weeks from the earnings release/dividend announcement.

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11. What is ADT’s CUSIP number?

ADT's CUSIP number: 00090Q103

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12. Who is ADT’s transfer agent and what is their contact information?

The transfer agent and registrar for our common stock is American Stock Transfer.

American Stock Transfer
6201 15th Ave
Brooklyn, NY 11219
Phone: (800) 937-5449 or (718) 921-8124
Email: help@astfinancial.com

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13. Who are ADT’s independent auditors?

PricewaterhouseCoopers LLP

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14. How do I contact ADT’s Investor Relations department with a question or request?

You can contact ADT’s Investor Relations via email at investorrelations@adt.com.

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15. Where can I find the ADT, Inc. SEC filings? Where can I download and view quarterly and annual reports?

SEC filings as well as quarterly and annual reports can be accessed on the Investor Relations section of the ADT website or by clicking here. SEC filings for ADT, Inc. can also be accessed directly from the SEC website.

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16. Where can I request to receive all SEC filings, annual reports, and/or proxy statements electronically?

You can register your email address using the following link to receive news updates and SEC filings alerts: click here.

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17. How do I get added to ADT’s email distribution list?

Please go to the email alerts section of our website or click here.

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18. When and where is ADT’s Annual Stockholders’ Meeting?

Information about our Annual Stockholders’ Meeting will be available in a Form Def 14A proxy statement filing with the SEC.

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19. What are the latest headlines for ADT?

ADT’s latest corporate-related press releases can be accessed in our newsroom at investor releases.

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20.Do you have another question that hasn’t been answered?

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